I receive a mail from Anas regarding the method of Six Sigma or Lean performance measure and monitoring. The mail from Anas as below
Dear BB 
I am an intern student working in the CEE region for a non-multinational banking consultancy. We have recently received a proposal from GE Capital, who as you know, practice extensively the Six Sigma. I had no knowledge about this concept whatsoever before, so I started researching it from a managerial perspective (we are management consultants!), and though it is clear overall I still have one question, which probably you might be able to answer!
We are preparing a project proposal for the tender, and in it we need to specify how will we evaluate the project and the achievements, otherwise what are our quality criterias. We would like to draft this part in a way it is in line with the 6 sigma and lean principles, just as the rest of our proposal! So my question is whether there are some kind of a set of tools and techniques for evalution in lean and 6 sigma?
Thank you for your help in advance,
Anas
Junior Consultant
Here my answer :
From my point of view, we look at Six Sigma or Lean as an systematic improvement program that help company achieving business objective. Key Performance Index (KPI) is the indicator that establish to benchmark / monitor company performance in business operation as well as Six Sigma and Lean program.
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